Shipping Policy


Shipping policy

Last updated: 1/1/2025  |  Questions? support@pdmelody.com

Shipping rates

We offer the following shipping rates. The highest applicable rate is charged once per order, regardless of the number of items.

• Standard Shipping (USA): $4.99
• International Shipping: $8.99
• Free Shipping on all orders over $100

Shipping costs may vary depending on your destination and order size. You can calculate your exact shipping cost at checkout by entering your mailing address — the total will update automatically.

Where we deliver

We provide worldwide shipping to customers across North America, Europe, and beyond.

We also ship to PO Boxes and Military APO/FPO addresses.

We do not offer shipment to multiple addresses within a single order. If you need items delivered to multiple addresses, please place separate orders.

Processing & delivery times

On average, orders are produced and shipped within 2–5 business days after purchase.

Domestic (USA): 10–20 business days after dispatch
International: 3+ weeks after dispatch

Standard carrier transit times apply. Delivery times are estimates and may vary due to customs processing or carrier delays.

Taxes, Duties & Customs
All prices displayed on our website are exclusive of import duties and VAT. For international orders, shipments are made on a DDU (Delivered Duty Unpaid) basis.

Any import taxes, customs duties, or local VAT imposed by the destination country are the sole responsibility of the recipient and will be collected by the carrier upon delivery. PDMELODY does not add any hidden fees or unexpected charges at checkout; the total price shown at your checkout screen is the exact amount charged by our store

Accepted payment methods

We accept the following payment methods at checkout:

Apple Pay · Bancontact · Diners Club · Discover · Google Pay · Mastercard · PayPal · Shop Pay · Venmo · Visa

Returns & refunds

If you are not satisfied with your order or received a damaged item, please refer to our full return and refund policy for details on how to initiate a return.

Contact us

For any questions about your shipment, please reach out to our support team:

support@pdmelody.com
138 Robinson Road, #02-50, Oxley Tower, Singapore 068906
Monday – Friday, 9:00 AM – 6:00 PM