Shipping Policy
We offer the following shipping rates. The highest applicable rate is charged once per order, regardless of the number of items.
• Standard Shipping (USA): $4.99
• International Shipping: $8.99
• Free Shipping on all orders over $100
Shipping costs may vary depending on your destination and order size. You can calculate your exact shipping cost at checkout by entering your mailing address — the total will update automatically.
We provide worldwide shipping to customers across North America, Europe, and beyond.
We also ship to PO Boxes and Military APO/FPO addresses.
We do not offer shipment to multiple addresses within a single order. If you need items delivered to multiple addresses, please place separate orders.
On average, orders are produced and shipped within 2–5 business days after purchase.
• Domestic (USA): 10–20 business days after dispatch
• International: 3+ weeks after dispatch
Standard carrier transit times apply. Delivery times are estimates and may vary due to customs processing or carrier delays.
All international orders are shipped DDU (Delivered Duty Unpaid). We do not collect VAT or customs fees at checkout.
Any taxes, duties, and customs fees are the sole responsibility of the recipient. Charges vary by country — we recommend contacting your local customs office for details on your country's import policies.
We accept the following payment methods at checkout:
Apple Pay · Bancontact · Diners Club · Discover · Google Pay · Mastercard · PayPal · Shop Pay · Venmo · Visa
If you are not satisfied with your order or received a damaged item, please refer to our full return and refund policy for details on how to initiate a return.
For any questions about your shipment, please reach out to our support team:
support@pdmelody.com
138 Robinson Road, #02-50, Oxley Tower, Singapore 068906
Monday – Friday, 9:00 AM – 6:00 PM